BOOKING CONDITIONS
Scottish Tours is a trading name of Prestige Tours Ltd, 14 Muriel Street, Barrhead, Glasgow, G78 1QB, United Kingdom.
Prestige Tours Ltd ("the Company") accepts all bookings whether received through an agent ("the agent") or directly from a passenger ("the Passenger") under the following terms and conditions.
|
Period before departure within which the Company receives written notification |
Amount of cancellation charge expressed as a percentage of the tour cost |
|
More than 3 days |
Full refund |
|
3-1 days |
100% of tour cost |
|
Day of departure |
100% of tour cost |
Cancellation Charges:- MULTI-DAY TOURS
|
Period before departure within which the Company receives written notification |
Amount of cancellation charge expressed as a percentage of the tour cost |
|
More than 30 days |
Full refund less £50 administration fee per passenger |
| 30-15 days | 50% of tour cost |
| 14-1 days | 100% of tour cost |
| Day of departure | 100% of tour cost |
The Company reserves the right in its absolute discretion to refuse to carry any person whose conduct or manner causes or is likely to cause offence or upset to other passengers. In such cases full cancellation charges will apply and the Company shall have no further liability to that Passenger.
LUGGAGE: The passenger may bring one medium suitcase and one carry-on bag per person. The Company will take reasonable care of Passengers' luggage, but limits its liability to a maximum claim or aggregate of claims of £500 for damage to, or theft or loss of Passengers' luggage. Suitable insurance is easily available and passengers are strongly advised to obtain this prior to travel.
ALTERATIONS BY THE COMPANY: Whilst the Company shall use its reasonable endeavours to provide the tour as planned, the Company reserves the right to alter itineraries in any way, and for whatever reason, or to vary hotel accommodation. In the case of hotel accommodation alternative accommodation of a similar standard will be obtained.
SUPPLIERS OF SERVICES: Tickets for steamships, aircraft, trains or other carriers which are obtained by the Company on behalf of the Passenger are subject to the conditions of carriage of the individual carrier. The Company undertakes to select hotels, restaurants and coach companies which have a good reputation. The company will not accept or have any liability for the acts of omissions whether negligent or otherwise, of ferry companies, coach operators, hotels or any other person providing services in connection with the arrangements of the group/ individual(s) unless such a person is employed by the Company or subject to the Company's direct control. The Company is dedicated to providing Passengers with a reliable and fault free service. In the unlikely event that a Passenger wishes to raise any queries or complaints with the Company, such query or complaint should be raised in the first instance with the tour guide, who will endeavour to resolve the situation to the Passenger's satisfaction. If any complaint cannot be resolved by the tour guide, Passengers must address their complaints in writing to the Company within one month from the last day of the tour provided by the Company.
FORCE MAJEURE : The Company does not accept any liability for any loss, inconvenience or damage caused by war, threat of war riot or civil strife, terrorist activity, industrial disputes, natural disaster, fires, sickness, weather conditions, airport regulations, temporary, technical, mechanical or electrical breakdown of transport or any facilities contained within advertised accommodation, explosion of any nuclear plant or part thereof or radioactivity/contamination arising from such plant or events beyond the reasonable control of the Company.
JURISDICTION: These conditions shall be construed and interpreted in accordance with the Law of Scotland and the Parties each submit to the exclusive jurisdiction of the Scottish Courts.
MISCELLANEOUS: If any provision of these conditions is deemed to be invalid, illegal or unenforceable under any applicable statute or rule of law, it shall to that extent be deemed omitted and the remaining provisions shall remain valid and enforceable and shall not be affected or impaired in any way.

